Accenture Fresher Jobs In Hyderabad | Hiring For New Associate Service Desk Non-Voice Support | Any Graduation. Eligible and interested candidates can apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
|Job Position||New Associate|
|Employment Type||Full Time|
|Date Of Joining||Immediate Joiners|
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA’s. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. Applying after a career break? Restart your career with this full-time role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
Roles and Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your team and direct supervisor You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders You will be required to help in the overall team’s workload by managing your deliverables and help the team when required You will be an individual contributor as a part of a team, with a predetermined focused scope of work. Please note this role may require you to work in rotational shifts.
Eligibility Criteria For Accenture Fresher Jobs In Hyderabad:
- Any Graduation
Skills Required For Accenture Fresher Jobs In Hyderabad:
What are we looking for?
- We are looking for individuals who have the following skillset: Adaptable and flexible
- Not Mentioned
Apply Here: Click Here
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