Accenture Fresher Jobs In Hyderabad | Transaction Processing New Associate – IT Help Desk | Any Graduate. Eligible and interested candidates can apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Company Name | Accenture |
Job Position | New Associate |
Experience | Freshers/Experienced(0-1 Year) |
Qualification | Any Graduate |
Job Location | Hyderabad |
Employment Type | Full Time |
Date Of Joining | Immediate Joiners |
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About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
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Accenture Fresher Jobs In Hyderabad Position Description:
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s. You will be working as a part of IT Help desk team assisting in application related technical issues.
- You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
Eligibility Criteria For Accenture Fresher Jobs In Hyderabad:
- Skill required: IT Help desk – Service Desk Non-Voice Support
- Designation: Management Level – New Associate
- Job Location: Hyderabad
- Qualifications: Any Graduation
- Years of Experience: 0 to 1 years
Skills Required For Accenture Fresher Jobs In Hyderabad:
What are we looking for?
- Ability to perform under pressure
- Adaptable and flexible
- Problem-solving skills
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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