Amazon Jobs For Freshers – Hiring For KDP Support Analyst – Any Graduate Date Posted 7th Dec 2021

0

Amazon Jobs For Freshers – Hiring For KDP Support Analyst – Any Graduate. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Role: KDP Support Analyst

Company Name: Amazon

Job Position: KDP Support Analyst

Experience: Freshers/Experience(0-4 Years)

Job Location: Hyderabad

Qualification: Any Graduate

Date of Joining: Immediate Joiners

More InformationGet Details
Interview Questions & AnswersClick Here
Latest Off Campus JobsClick Here
Fresher IT/Software JobsClick Here
Latest Government JobsClick Here

Job Description:

About the team: ¬†Amazon’s Kindle Direct Publishing (KDP) is a self-service publishing service for publishing e-books to the Amazon Kindle store.

Description: The KDP Support Analyst will be the front line interface between Amazon and vendors/content publishers who use the KDP tool to upload content they want to put up for sale on the Kindle store. The KDP Support Analyst will serve as the primary support interface for vendors using the KDP system and ensure all their concerns are duly attended to, such that the system works smoothly. Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment. This is a unique opportunity to be a part of a revolutionary product that is changing the way people read.

Roles and Responsibilities:

  • Must be able to interact with an external parties like customers and suppliers comfortably.
  • Process and respond to phone calls and emails received from publishers.
  • Respond to queries sent to the KDP forums.
  • Investigate payment concerns brought up by customers.
  • Route payment concerns to Accounts Payable.
  • Reprocess stuck books through the system.
  • Route issues and bugs that need engineering expertise to the development teams.
  • Remove certain content as it is identified by the QA team.
  • Notify vendors that their content has been removed.
  • Maintain and improve a knowledge base with unique vendor requests and their solutions.
  • Work on developing responses for common questions
  • Work with customer service manager in documenting process flows.

Eligibility Criteria:

Basic Qualifications:

  • Should be willing to work in night shifts.
  • Should be a graduate.
  • Excellent written and verbal communication skills required.
Skills Required:

Preferred Qualification:

  • Additional computer skills certifications in web technologies are preferable.
  • Experience in web-enabled software products or services is highly preferred.
  • Should be able to understand a complex problem and respond to publishers.
  • Basic familiarity with web technologies and html is highly desirable.
  • Strong analytical skills required. Must be able to understand problems that vendors are facing, categorize, document, and decide when and to whom to escalate them.
  • Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
  • Prior experience in process improvement initiatives or six sigma type of projects is preferred but not required
  • College graduates preferred, mandatory.
  • Contract Role : This is a contract role for a period of 6 months
Salary:
  • 3.25 to 3.75 LPA

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

Role: Administrative Executive- Trainee Company Name: Solugenix Job Position: Administrative Executive- Trainee Experience: Freshers/Experienced(0-1 Years) Job Location: Hyderabad Qualification: Any ...
Read More
Job Category: Operations Role: Process Associate Company Name: Genpact Job Position: Process Associate - Source to Pay Experience: Freshers Job ...
Read More
Job Category: IT/BPO Role: Inside Sales Representative Company Name: Dell Technologies Job Position: Inside Sales Representative Experience: Freshers - Entry ...
Read More
Job Category: IT/Software Role: Security Support Engineer Company Name: F5 Networks Job Position: Security Support Engineer Experience: Freshers/Experienced(0-2 Years) Job ...
Read More
Job Category: Operations Role: DATA Researcher Company Name: Intercontinental Exchange Job Position: DATA Researcher Experience: Freshers Job Location: Hyderabad Qualification: ...
Read More
Job Category: IT/BPO Role: Process Associate Company Name: Genpact Job Position: Process Associate - Customer Service Experience: Freshers Job Location: ...
Read More
Role: Product Analyst Company Name: Factset Job Position: Product Analyst Experience: Freshers/Experienced(0-2 years) Job Location: Hyderabad Qualification: Bachelors Degree Date ...
Read More
Role: New Associate - Campaign Management Company Name: Accenture Job Position: New Associate - Campaign Management Experience: Freshers/Experienced(0-1 Years) Job ...
Read More
Job Category: IT/Telecom Role: Service Ops- Associate Company Name: Paytm Job Position: Service Ops- Associate Experience: Freshers Job Location: Noida ...
Read More
Role: Associate Service Quality Specialist Company Name: Diebold Nixdorf Job Position: Associate Service Quality Specialist Experience: Freshers/Experienced(0-2 Years) Job Location: ...
Read More
More InformationGet Details
Join Us on Facebook/Whatsapp/TelegramClick Here
Like Our Facebook PageClick Here
Latest Job In BangaloreClick Here
Latest Job In ChennaiClick Here
Latest Job In DelhiClick Here
Latest Job In HyderabadClick Here
Latest Job In MumbaiClick Here
Latest Job In PuneClick Here