CSS Corp Jobs For Freshers – Hiring For Helpdesk Support Engineer – Graduate. Eligible and interested candidates can apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
|Company Name||CSS Corp|
|Job Position||Network Support Engineer|
|Employment Type||Full Time|
|Date Of Joining||Immediate Joiners|
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About CSS Corp: CSS Corp is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively.
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CSS Corp Jobs For Freshers Position Description:
Technical Helpdesk – Principal duties and responsibilities:
- Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
- Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
- Uses troubleshooting techniques to identify network related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
- Help employees with access & account issues based on defined/documented guidelines, policies and procedures
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently
- Complies with schedule adherence to ensure the overall service level targets are achieved
- Identifies and provides input on unique (or) recurring user problems
Eligibility Criteria For CSS Corp Jobs For Freshers:
- Excellent Written and Verbal Communication.
- Technical understanding of any OS – Windows, desktop, networking, mac, linux, chrome, android, ios.
- IT Support – hardware and software troubleshooting.
- Providing on call, on video, on chat and on mail Support.
Skills Required For CSS Corp Jobs For Freshers:
Preferred Qualification (Secondary):
- Excellent communication skills
- Good customer service skills, multitasking and leadership skills
- Ability to adjust quickly to the changing priorities and make quick decisions with limited information
- 2.0 LPA
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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