Dell Jobs in Bangalore – Freshers – Any Graduate Date Posted 10th Aug 2021

Dell Freshers Recruitment 2021 – Technician Technical Support – Any Graduate. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Bangalore.

Job Category: IT/BPO

Role: Technician Technical Support

Company Name: Dell

Job Position: Technician Technical Support

Experience: Freshers/Experience(0-4 Years)

Job Location: Bangalore

Qualification: Graduate/Undergraduate

Date of Joining: Immediate Joiners

Job Description:

What you’ll achieve:

• As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

Key Responsibilities:

• As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

You will:

• Provide first level Support on Dell supplied products and/or peripherals
• Assign incidents in line with documented guidelines and procedures
• Demonstrate good judgment in analyzing information to make routine decisions.
• Handle inbound calls, emails, and web interface to support existing and new customers.
• Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
• Be compliant and adhere to process design as per the management decision.
• Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
• Understand the administrative and operational requirements of the job.
• Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database

Eligibility Criteria:

• Graduate Fresher to 4 years of relevant work experience required

Skills Required:

Essential Requirements:

• First-rate customer focus, phone etiquette and work ethic
• Excellent communications skills
• Graduate Fresher to 4 years of relevant work experience required
• Undergrad with 1 year of relevant work experience required
• Should be willing to work in shifts in a 24 x7 work environment
• Should be residing within Transport Boundaries
• Ability to handle stressful situations and goal/Career oriented and self-motivated

Desirable Requirements:

• Good Knowledge of PC Hardware/Software for desktop & portable systems
•  Any relevant Certification/Qualification.

Salary:

• Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here