DXC Technology Hiring Freshers For Technical Support Date Posted 24th March 2021

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DXC Technology Hiring Freshers For Associate Professional Service Delivery Coordinator -Technical Support – Voice Process. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Bangalore.

Job Category: IT/BPO

Role: Technical Support – Voice Process

Company Name: DXC Technology

Job Position:  Associate/Sr Associate

Experience: Freshers/Experience(0-5 Years)

Job Location: Bangalore

Qualification: Any Graduate

Date of Joining: Immediate Joiners

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Job Description:

  • Troubleshooting Hardware/Networking/OS related queries for our global customers over phone.
  • Previous experience in handling International clients over Email and Chat platform will be preferred.
  • Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA.
  • Providing L1/1.5 assistance to the client users over Email & Chat. Validating the closure
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Eligibility Criteria:

  • Any Graduate with min 50%

Skills Required:

Desirables:

  • Person is required to provide 24X7 support on Service Desk responsibilities
  • Resource is required to have good communication skills – both verbal and written Any Graduate with min 50%
Salary:
  • Not Mentioned

Apply Here: Click Here

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