Genpact Fresher Openings For Non Voice Process Date Posted 5th Apr 2021

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Genpact Fresher Openings For Non Voice Process – Process Associate- Customer Service. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Process Associate- Customer Service

Company Name: Genpact

Job Position:  Associate/Sr Associate

Experience: Freshers/Experience

Job Location: Hyderabad

Qualification: Any Graduate

Date of Joining: Immediate Joiners

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Job Description:

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and intensify product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase confirmed work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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Eligibility Criteria:

Minimum qualifications:

  • Graduate (Any Field)
  • Freshers are eligible

Skills Required:

Preferred qualifications:

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)
Salary:
  • Not Mentioned

Apply Here: Click Here

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