Genpact Freshers Jobs In Hyderabad – Customer Service – Any Graduate Date Posted 10th June 2021


Genpact Freshers Jobs In Hyderabad – Customer Service – Any Graduate. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Customer Service – Voice

Company Name: Genpact

Job Position:  Associate/Sr Associate

Experience: Freshers/Experience(0-5 Years)

Job Location: Hyderabad

Qualification: Any Graduate

Date of Joining: Immediate Joiners

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Job Description:

Genpact Virtual Drive Customer Services Voice Process On 11th June 2021

  • We are inviting applications for the role of Process Associate, Customer Service- Voice Process
  • Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger collaborative environment.
  • Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, multifaceted environment


  • Respond to customer queries and customers concern.
  • Demonstrates effective, clear and professional written and oral communication.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seek solutions through logical reasoning
  • Demonstrates strong problem-solving capabilities and assist customers in case of any issues
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Basic knowledge of how digital payments work required
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Eligibility Criteria:

Qualifications we seek in you:

  • Graduate (Any Discipline)
  • Fresher’s are eligible
  • Proficiency in spoken & written English and with neutral English accent.

Skills Required:

Preferred qualifications:

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • You should be able to work on a flexible schedule (including weekend shift)
  • Not Mentioned

Documents Required: Please carry the soft copy of Aadhar card & Pay slips if any.

Mode Of Interview: Virtual – Zoom ID:

Interview Date: 11th June 2021

Timings: 11:00 AM to 02:00 PM

Apply Here: Click Here

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