Genpact Freshers Recruitment 2021 – Process Associate Voice/Non Voice – Any Graduate Date Posted 3rd June 2021

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Genpact Freshers Recruitment 2021 – Process Associate Voice/Non Voice – Any Graduate. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Process Associate Voice/Non Voice Process

Company Name: Genpact

Job Position: Process Associate – Customer Service

Experience: Freshers/Experience(0-5 Years)

Job Location: Hyderabad

Qualification: Any Graduate/Post Graduate

Date of Joining: Immediate Joiners

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Job Description:

  • We are inviting applications for the role of Process Associate, Customer Service- Voice/ Non Voice
  • Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger collaborative environment.
  • Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, multifaceted environment

Responsibilities:

  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
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Eligibility Criteria:

Minimum Qualifications:

  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Proficient in English

Skills Required:

Preferred qualifications:

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Able to work on a flexible schedule (including weekend shift work)
Salary:
  • Not Mentioned

Apply Here: Click Here

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