Genpact Freshers Recruitment 2022: Hiring For Process Associate – Customer Care | Any Graduate. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
| Company Name | Genpact |
| Job Position | Process Associate – Customer Care |
| Experience | Freshers/Experienced |
| Job Location | Hyderabad |
| Qualification | Any Graduate |
| Employment Type | Full Time |
| Date Of Joining | Immediate Joiners |
- Inviting applications for the role of Process Associate, Customer Service
- In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
| More Information | Get Details |
|---|---|
| Interview Questions & Answers | Click Here |
| Latest Off Campus Jobs | Click Here |
| Fresher IT/Software Jobs | Click Here |
| Latest Government Jobs | Click Here |
Genpact Freshers Recruitment 2022 Job Description:
Responsibilities:
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Maintain a deep understanding of client process and policies
- Upskill to enhance the knowledge time to time and offer support
- Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business
Eligibility Criteria For Genpact Freshers Recruitment 2022:
- Any Graduate
- Freshers
Skills Required For Genpact Freshers Recruitment 2022:
Qualifications we seek in you:
Minimum qualifications:
- Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
- Freshers are eligible (Only Applicable for Domestic)
Preferred qualifications/skills:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
- Typing speed 40-45 words per minute + 80%+ accuracy
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
| Fresher Jobs in Bangalore | Click Here |
| Fresher Jobs in Chennai | Click Here |
| Fresher Jobs in Gurgaon | Click Here |
| Fresher Jobs in Hyderabad | Click Here |
| Fresher Jobs in Mumbai | Click Here |
| Fresher Jobs in Pune | Click Here |
