Genpact Freshers Recruitment 2022: Process Associate – DevOps – English | Any Graduate

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Genpact Freshers Recruitment 2022 | Hiring For Process Associate – DevOps – English | Any Graduate. Eligible and interested candidates can apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Company Name Genpact
Job Position Process Associate
Experience Freshers/Experienced
Qualification Any Graduate
Job Location Hyderabad
Employment Type Full Time
Date Of Joining Immediate Joiners
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About Genpact: Genpact is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations.

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Eligibility Criteria For Genpact Freshers Recruitment 2022:

Qualifications we seek in you:

Minimum Qualifications:

  • Graduate (Any Discipline)
  • Freshers are eligible

Skills Required For Genpact Freshers Recruitment 2022:

Preferred Qualifications:

  • Diploma or above, experience in technical background or other work experience which involves analytical skills will be beneficial
  • This position is required to work on weekend shift (Sat & Sun) on a rotational basis, based on the schedule and business requirement
Job Description For Genpact Freshers Recruitment 2022:

We are inviting applications for the role of Process Associate, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Process requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them in accordance with the Policy Compliance guidelines and take action to apply the policy with high quality, speed, emotional intelligence, and accuracy. Will review apps, 3rd party apps against platform guidelines, enforce policies on non-compliant apps, and evaluate appeals from developers.

Investigate, review, and resolve issues that are identified through such as requests for App reviews, 3rd party App reviews, Pages Reviews, appeals, Acting on spam content and reports of potentially abusive content within agreed turnaround times and standards of quality.

Responsibilities:

  • Good interpersonal skills, verbal, and written communication skills and most importantly, empathy
  • Active user of Internet, various applications, 3rd applications on social media platform
  • Must have Email account & social Media accounts
  • Good attention to detail, work ethic, high integrity with the ability to work well both independently and within the context of a larger environment
  • Effective probing & root cause analysis skills
  • Problem solving skills with customer centric approach
  • Intellectually curious, agile, and creative, operating in a fast-paced environment
  • Promote a positive and inclusive work atmosphere
  • Should be proficient with apps & their functionalities
  • App Reviews, Testing & Building test cases is an added responsibility
Salary:
  • Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

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