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Genpact Hiring Freshers and experienced candidates For Non Voice Process Customer Support Role(language Experts). If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/BPO
Role: Process Associate – Non Voice Process
Company Name: Genpact
Job Position: Process Associate – Non Voice Process
Experience: Freshers/Experience(0-5 Years)
Job Location: Hyderabad
Qualification: Any graduate/Post Graduate
Date of Joining: Immediate Joiners
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Job Description:
Responsibilities:
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Eligibility Criteria:
- Minimum qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English and Bengali or Kannada or Punjabi or Marathi or Malayalam or Tamil or Pashto or Sinhalese
Skills Required:
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Salary:
- 2.25 to 3.50 LPA
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