Genpact Hiring Freshers For Non Voice Process Date Posted 23 June 2020

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Genpact Hiring Freshers and experienced candidates For Non Voice Process Customer Support Role(language Experts). If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Process Associate – Non Voice Process

Company Name: Genpact

Job Position: Process Associate – Non Voice Process

Experience: Freshers/Experience(0-5 Years)

Job Location: Hyderabad

Qualification: Any graduate/Post Graduate

Date of Joining: Immediate Joiners

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Job Description:

Responsibilities:

  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers

Eligibility Criteria:

  • Minimum qualifications
  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in English and Bengali or Kannada or Punjabi or Marathi or Malayalam or Tamil or Pashto or Sinhalese

Skills Required:

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)
Salary:
  • 2.25 to 3.50 LPA
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