Genpact Jobs In Hyderabad For Freshers – Process Associate – Non Voice Process Date Posted 19th Aug 2021

Genpact Jobs In Hyderabad For Freshers – Process Associate – Non Voice Process. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Process Associate – Customer Services – Non Voice Process

Company Name: Genpact

Job Position: Process Associate – Customer Services – Non Voice Process

Experience: Freshers/Experience

Job Location: Hyderabad

Qualification: Graduates

Date of Joining: Immediate Joiners

Job Description:

We are inviting applications for the role of PA, Customer Service: In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Eligibility Criteria:

Qualifications we seek in you

Minimum qualifications:

• Graduate (Any Discipline)
• Freshers are eligible

Skills Required:

Preferred qualifications:

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Salary:

• Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here