Genpact Jobs In Hyderabad – Hiring Freshers For Process Associate Role – Any Graduate. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/BPO
Role: Process Associate – Customer Service
Company Name: Genpact
Job Position: Process Associate – Customer Service
Experience: Freshers
Job Location: Hyderabad
Qualification: Graduation
Date of Joining: Immediate Joiners
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Job Description:
Responsibilities:
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
Eligibility Criteria:
- Graduate (Any Discipline)
- Freshers are eligible
Skills Required:
Qualifications we seek in you:
1)Minimum qualifications:
- Graduate (Any Discipline)
- Freshers are eligible
2)Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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