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Genpact Mega Virtual Recruitment Drive For Freshers On 26th And 27th Feb 2021. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/BPO
Role: Associate/Sr Associate
Company Name: Genpact India Pvt Ltd
Job Position: Associate/Sr Associate
Experience: Freshers/Experience
Job Location: Hyderabad
Qualification: Any Graduate
Date of Joining: Immediate Joiners
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Job Description:
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Eligibility Criteria:
- Graduate (Any Field)
- Freshers are eligible
- Fluent in English
Skills Required:
Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
- Shifts: Flexible to work in any Shift
Salary:
- Not Mentioned
Documents Required:
- Note: Please carry soft copy of Aadhar card and Pay slips if any.
- Zoom ID: https://genpact.zoom.us/j/7893566956
Timings:11:00 AM to 02:00 PM
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