Genpact Mega Virtual Recruitment Drive For Freshers On 26th And 27th Feb 2021

Genpact Mega Virtual Recruitment Drive For Freshers On 26th And 27th Feb 2021. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Associate/Sr Associate

Company Name: Genpact India Pvt Ltd

Job Position: Associate/Sr Associate

Experience: Freshers/Experience

Job Location: Hyderabad

Qualification: Any Graduate

Date of Joining: Immediate Joiners

Job Description:

In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and advance product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Eligibility Criteria:

• Graduate (Any Field)
• Freshers are eligible
• Fluent in English

Skills Required:

Preferred qualifications:

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)
• Shifts: Flexible to work in any Shift

Salary:

• Not Mentioned

Documents Required:

• Note: Please carry soft copy of Aadhar card and Pay slips if any.
• Zoom ID: https://genpact.zoom.us/j/7893566956

Timings:11:00 AM to 02:00 PM