Genpact Virtual Drive For Freshers – Customer Service Support Non-Voice/Voice On 20th and 21st May 2021

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Genpact Virtual Drive For Freshers – Customer Service Support Non-Voice/Voice On 20th and 21st May 2021. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Customer Service Support – Non-Voice/Voice Process

Company Name: Genpact

Job Position:  Associate/Sr Associate

Experience: Freshers/Experience(0-3 Years)

Job Location: Hyderabad

Qualification: Any Graduate

Date of Joining: Immediate Joiners

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Job Description:

In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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Eligibility Criteria:

Minimum qualifications:

  • Graduate (Any Field)
  • Freshers are eligible
  • Fluent in English
  • Flexible to work in any shift

Skills Required:

Preferred qualifications:

  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)
Salary:
  • Not Mentioned

Documents Required:

  • Please carry soft copy of Aadhar card and Pay slips if any.

Interview Date: 20th and 21st May 2021

Timings: 11:00 AM to 02:00 PM

Mode Of Interview: Online – Zoom ID: https://genpact.zoom.us/my/career778899

Apply Here: Click Here

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