HCL DPO Freshers Recruitment 2022 | Engineer – Product Support | Engineering Graduates Date Posted 9th June 2022

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Role: Engineer – Product Support/Analyst

Company Name: HCL DPO

Job Position: Engineer – Product Support/Analyst

Experience: Freshers/Experienced(0-4 Years)

Job Location: Hyderabad

Qualification: Engineering Graduates

Date of Joining: Immediate Joiners

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Job Description:

Responsibilities:

  • Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc.
  • Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
  • Work along with publishers on accounts to enable features and to resolve UI related issues.
  • Able to work independently and efficiently to meet defined SLA.
  • To consistently meet or exceed all agreed quality parameters as defined for the process.

Eligibility Criteria:

  • Engineering Graduates
  • Freshers with good knowledge in HTML, CSS and JS can apply.
Skills Required:

Skill requirement:

  • Must have working knowledge of HTML, Javascript & CSS.
  • Familiarity with ad operations, ad optimization and monetization tools.
  • Using tools for debugging.
  • Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
  • Excellent English communication skills, both written and verbal.
  • Previous experience in E-mail and Chat support.
  • Ability to work on complex troubleshooting scenarios under stringent deadlines.
  • Willingness to work in a 24/7 environment
  • Positive frame of mind, open to feedback and must be able to perform under pressure
  • Preferred experience in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture, DFP, etc)
  • Previous experience in tech-support or tools/applications development domains will be an advantage
  • Experience in Digital Marketing and Campaign Management is an advantage but not a must have.
  • Prior experience in any google process is an added advantage.
  • Freshers with good knowledge in HTML, CSS and JS can apply.
Salary:
  • 2.75 to 4.75 LPA

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

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