HCLTech Walk-In Drive For Freshers | 2020 Batch, 2021 Batch, 2022 Batch


HCLTech Walk-In Drive For Freshers | 2020 Batch, 2021 Batch, 2022 Batch – International Voice & Semi Voice Process. Eligible and interested candidates can directly walk-in to the below mentioned address. Keep visiting our website for latest Jobs in Chennai.

Company Name HCLTech
Job Position Freshers – International Voice & Semi Voice process
Experience Freshers
Qualification Graduation
Job Location Chennai
Employment Type Full Time
Date Of Joining Immediate Joiners
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About HCLTech: HCLTech is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCLTech also takes pride in its many diversity, social responsibility, sustainability, and education initiatives.

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Job Description For HCLTech Walk-In Drive:

Roles and Responsibilities:

  • Excellent Communication to handle International clients
  • Adhere to TAT and accuracy , report out daily performance and update all performance logs and Report KPI’s/SLA’s as per agreed timelines
  • Perform assigned activities as per defined timelines and accuracy parameters of the process
  • Excellent communication abilities
  • Having Knowledge on O2C
  • Invoice management, Order Management, Collections and Dispute Resolution
  • Handling customer calls/O2C Helpdesk/emails
  • Exposure into Helpdesk metrics
  • SAP (including invoicing, contracts, workflows)

Work as an Individual Contributor in Customer Service/Contact Center/Concierge COE and key responsibilities would include:

  • Attend customer calls,emails,chat
  • Attend customer requests such as :
  • Request for a price quotation
  • Checking product availability for a certain point in time
  • Checking order status
  • Request for information about account status and outstanding payments
  • Request an account statement, a copy of an invoice or delivery document
  • Coordinate other departments such as Order management, collections, dispute and cash application
  • team to resolve customer inquiry
  • Adhere to TAT and accuracy and manage queues and inquiries as per agreed metrics
  • Report out daily performance and update all performance logs
  • Preferable : Graduate/Masters in Finance or accounting

Eligibility Criteria For HCLTech Walk-In Drive:

  • Qualification: Graduation compulsory (Without any standing arrear’s)
  • Only 2020, 2021, 2022 Passed Candidates (Without Standing Arrears) Are Eligible To Walkin
  • International Voice Process : US / Canadian Night Shifts & Excellent Communication Skills
  • Work Location: Sholinganallur ELCOT.
Skills Required For HCLTech Walk-In Drive:

Desired Candidate Profile:

  • Freshers with good English Communication is Mandatory
  • Qualification : Graduation compulsory (Without any standing arrear’s)
  • Shifts – Night shift
  • Work Location: Sholinganallur ELCOT Chennai
  • Versant Test – Bring your Head phones with you to take up the versant test

Perks and Benefits:

  • Cab provided (chargeable)
  • International Trainers
  • World class exposure
  • Excellent working environment
  • Cash and Appraisal based incentives
  • OT Allowance
Rounds Of Interview:
  • HR Screening,
  • Versant Test and Operations Interview

Salary: 2.0 to 2.25 LPA

Last Date To Apply: Apply As Soon As Possible

Documents Required:

  • Updated resume
  • Any GOVT ID proof
  • Wired Headphones only
  • Vaccination Certificate.

Walk-in Date: 27th December 2022

Timings: 10:00 AM


HCL Tech Sholinganallur ELCOT SEZ,
Chennai, Tamil Nadu 600119.

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