SMS Services:

• To activate any Value Added Service, send an SMS with the word “START” to 121. To deactivate any Value Added Service, send an SMS with the word “STOP” to 121. If you are calling from any other number, please call us at [9810012345 for Postpaid] or [9810198101 for Prepaid].

Customer Care Numbers for Airtel Postpaid/Prepaid users calling from Non Airtel Numbers:

If you are calling from a non-Airtel number and are a postpaid customer, you can contact Airtel customer care at the following numbers:

If you are calling from a non-Airtel number and are a prepaid customer, you can contact Airtel customer care at the following numbers:

If you are an Airtel customer, you can manage your account and services by dialing *121#. This service is available 24/7 and is toll-free. You can manage your Airtel mobile, fixedline/broadband, and digital TV accounts with this service. You Can Choose From The Various Options Available:

• Start or Stop any Value added services on your Mobile
• Check Balance and validity of your Prepaid mobile/ digital TV account
• Know unbilled of your Postpaid Mobile/ Fixed Line account
• Add Top Up’s on your digital TV account
• Book Movies
• Check Last 5 transactions of your Prepaid Mobile
• Activate 3G on your mobile
• Get best suitable offers for your Mobile

Get information about your postpaid account within seconds. Just dial *121# from your mobile:

• Outstanding Amount
• Unbilled Amount
• Start a Service
• Stop a Service
• airtel Money
• airtel Gifting Services
• Bill Summary
• Payment Details
• Do not Disturb Service

If you are a postpaid Airtel customer, you can use the following short codes to get information about your account: