Hp Off Campus Hiring 2021 – Tech Support Engineer – B.E/B.Tech Date Posted 26th May 2021

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Hp Off Campus Hiring 2021 – Tech Support Engineer – B.E/B.Tech. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Bangalore.

Job Category: IT/BPO

Role: Technical Support – Voice

Company Name: Hewlett Packard

Job Position: Tech Support Engineer

Experience: Freshers

Job Location: Bangalore

Qualification: B.E/B.Tech

Year of Passing: 2020 Batch

Date of Joining: Immediate Joiners

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Job Description:

Responsibilities:

  • Must have a B.E/B.Tech degree in Computer Science, Information Science, Electronics and Communication or Electrical Engineering
  • Should have passed out in 2020 only
  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
  • Must possess the zeal to demonstrate Customer First culture in every interaction
  • Should be open to work in shifts
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Eligibility Criteria:

  • Must have a B.E/B.Tech degree in Computer Science, Information Science, Electronics and Communication or Electrical Engineering
  • Should have passed out in 2020 only

Skills Required:

Knowledge and Skills required:

  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
  • Should have excellent CRM skills, Email/Chat Etiquettes and good time management skills
  • Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  • Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge
Salary:
  • Not Mentioned

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