IKEA Jobs In Hyderabad – Hiring For Customer Support Centre Generalist Date Posted 14th Jan 2022


Role: Customer Support Centre Generalist

Company Name: IKEA

Job Position: Customer Support Centre Generalist

Experience: Freshers/Experience(0-2 Years)

Job Location: Hyderabad

Date of Joining: Immediate Joiners

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Job Description:

Your Responsibilities:

  • Good knowledge of the IKEA product and service range. Good computer skills.
  • Knowledge about the IKEA Brand, culture and values.
  • Knowledge about customer care and how to meet the customer the IKEA way.
  • Good knowledge about relevant Sales and Customer Relations processes, tools and working methods. Knowledge about IKEA tone of voice. Knowledge about how to communicate to customers across contact methods.
  • Passion for customer support and supporting customers in the best possible way, while reaching set goals.
  • Personal values reflect IKEA values. Passion for the IKEA product range, home furnishing and peoples’ life at home. Enjoy working in a fast-paced and future-oriented environment. Hungry for knowledge and a desire to increase skills in order to benefit the IKEA business and grow personally.

Eligibility Criteria:

  • 0-2 years of experience in Custotmer Care/Retail.
Skills Required:

What You’ll Need To Have:

  • 0-2 years of experience in Custotmer Care/Retail.
  • Ability to understand customer needs and expectations and how to link them to business needs.
  • Enthusiastic and able to work with others in a team.
  • Good listening and communication skills in both verbal and written form.
  • Ability to work in a multitude of systems, handling more than one task at the time.
  • Stress-resistant and able to work in dynamic retail environment.
  • Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

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