Kofax Off Campus Drive 2023: Internship Opportunities For Students/Graduates. Eligible and interested candidates can apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
| Company Name | Kofax |
| Job Position | Intern – Technical Support |
| Experience | Freshers |
| Qualification | Students/Graduates |
| Job Location | Hyderabad |
| Employment Type | Internship |
| Date Of Joining | Immediate Joiners |
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About Kofax: Digitally Transform Your Information-Intensive Workflows. Our Intelligent Automation Platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility, engagement and analytics to ease implementations and deliver dramatic results. We can help you mitigate compliance risk and increase competitiveness, growth and profitability.
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Eligibility Criteria For Kofax Off Campus Drive 2023:
Required Experience:
- Enrolled as an undergraduate or graduate student at an accredited college, university or technical/vocational institution.
- Have a minimum GPA of 3.0
Skills Required For Kofax Off Campus Drive 2023:
- Strong, structured analytical skills
- Excellent time management skills
- Strong and effective English language communications: verbal, listening, written and presentation skills
- Strong interpersonal skills
- Professional demeanor
- Exceptional customer service skills with effective follow-through
- Willingness to own problems and see them to completion
- Ability to work under pressure in a fast-paced production environment
- Excellent keyboard/data entry skills (speed & accuracy)
- Self-starter and able to work independently
- Ability to adhere to shift scheduling
Job Description For Kofax Off Campus Drive 2023:
Kofax Inc. is seeking Technical Support Co-ops to work within the Technical Support division. You will work within a fast-paced environment alongside our Technical Support department and are responsible for interacting with customers, verifying, researching, and correcting contract records, as well as supporting the Process Support Analyst team to drive business efficiency improvements.
- Performing intake of phone calls to Support, acting as first contact demonstrating exceptional customer service ability
- Opening tickets for customers and Partners with accuracy and attention to detail
- Reviewing inbound Support email and tickets, actioning as per policy
- Alerting on status of Support incident backlog
- Researching maintenance and support terms for all customers and linking the appropriate asset where applicable
- Resetting and consolidating organizational customer records
- Facilitating data integrity within internal systems
- Performing basic enterprise licensing support functions (i.e. license resets, providing trial and eval licenses, cancelations)
- Obtaining and recording shipping tracking information
- Editing and updating internal documentation
- Investigating, evaluating, and recommending improvements to departmental policies and procedures
- Identifying Maintenance and Support revenue opportunities
- Special projects as dictated by business need
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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