Kyndryl Freshers Recruitment 2022 | Hiring For Customer Service Representative | Bachelors Degree. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Job updates.
| Company Name | Kyndryl |
| Job Position | Customer Service Representative |
| Experience | Freshers/Experienced |
| Job Location | Bangalore, Noida |
| Qualification | Bachelors Degree |
| Employment Type | Full Time |
| Date Of Joining | Immediate Joiners |
About Kyndryl: Empowering progress while modernizing and managing the world’s mission-critical systems and services. We are committed to the health and continuous improvement of the vital systems at the heart of the digital economy. With our partners and thousands of customers, we co-create solutions to help enterprises reach their peak digital performance. Our world has never been more alive with opportunities. Together, we can seize them.
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Kyndryl Freshers Recruitment 2022 Job Description:
Your Role and Responsibilities:
- This specialty provides technical support assistance to clients on a supported products and infrastructure. Following a standard call flow and problem handing processes.
- they receive and record incident related information, and using a variety of tools, techniques and procedures, selects appropriate actions to resolve problems, and communicates the solution or action plan to the client .
Eligibility Criteria For Kyndryl Freshers Recruitment 2022:
- Bachelors Degree
- Freshers
Skills Required For Kyndryl Freshers Recruitment 2022:
Required Technical and Professional Expertise:
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible
- We are ok with freshers
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently in order to achieve effective and efficient results
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements
- Ability to empathize and work with customers in real-time to resolve issues.
Preferred Technical and Professional Experience:
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently in order to achieve effective and efficient results
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements
- Ability to empathize and work with customers in real-time to resolve issues
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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