Namecheap Freshers Recruitment 2022 | Technical Chat Support Process | Engineering Graduates Date Posted 18th May 2022

0

Job Category: IT/BPO

Role: Technical Chat Support Process (CS Specialist)

Company Name: Namecheap

Job Position: Technical Chat Support Process (CS Specialist)

Experience: Freshers

Job Location: Remote Temporary – Coimbatore, Tamil Nadu

Qualification: Engineering Graduates

Date of Joining: Immediate Joiners

More InformationGet Details
Interview Questions & AnswersClick Here
Latest Off Campus JobsClick Here
Latest Government JobsClick Here

Job Description:

Roles and Responsibilities:

  • This role is open to anyone who’s based in Coimbatore only and ready to work on a remote basis now, after the pandemic the work location is Tidel Park, Coimbatore.
  • You’ll be part of a truly global network by joining Namecheap’s teammates from 22 countries in Europe, South America, Canada, and the United States. For this role, you will join more than 1800 location-based employees in Ukraine, Portugal, and India.

Who You’ll Work With:

  • You will work with a multidisciplinary team in India, composed of Customer Support Executives and QAs.
  • You’ll interact with our customers, product teams and with other development teams around the world.

What You’ll Do:

  • You will provide technical support to more than 3 million customers all over the world by answering their queries and helping them to understand Namecheap products and services based on their needs and assisting them configure our products.
  • If you are passionate about assisting people, troubleshooting and build a career in IT, this opportunity will certainly help you to do it.

What You’ll Learn:

Technical training with unique content from our dedicated internal Training Center – expect to quickly become the tech expert in your friends and family when you learn:

  • What the Internet consists of and how it works
  • Why domains and hosting are necessary
  • How to manage Internet services and how Internet payments work
  • How to interact with customers all over the world
  • How to communicate in a modern business environment
  • How to work and succeed inside a global technology company
  • New soft and hard skills by participating in Namecheap University and our company’s homegrown learning and professional development programs

Eligibility Criteria:

  • Any engineering/computer science/ IT graduate freshers interested in Technical learning.
Skills Required:

What would be great if you had:

  • Any engineering/computer science/ IT graduate freshers interested in Technical learning.
  • Excellent verbal and written English skills
  • Typing skills (approx. 40-50 words per minute)
  • Entry-level to intermediate experience working with chat and email support
  • Comfortable with handling multiple requests
  • Ability to help customers to understand Namecheap products and services and know which to select
  • Ability to help clients configure our products, so they can start and keep building their internet dreams

What’s in it for you / Our work culture and benefits

  • You’ll receive a competitive salary
  • A reward system with points you can earn and redeem for hot items like company swag, Gift vouchers, appreciation certificates.
  • Team outings, Team building activities in and outside the office throughout the year
  • Competitive vacation time
  • Allowances, complimentary taxi service for noon and night shifts
  • Medical Health Insurance for the self and family.
  • Awesome teammates
  • A comfortable, healthy office with evening snacks, espresso, and more teas than you can count
Salary:
  • Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

Role: Administrative Executive- Trainee Company Name: Solugenix Job Position: Administrative Executive- Trainee Experience: Freshers/Experienced(0-1 Years) Job Location: Hyderabad Qualification: Any ...
Read More
Job Category: Operations Role: Process Associate Company Name: Genpact Job Position: Process Associate - Source to Pay Experience: Freshers Job ...
Read More
Job Category: IT/BPO Role: Inside Sales Representative Company Name: Dell Technologies Job Position: Inside Sales Representative Experience: Freshers - Entry ...
Read More
Job Category: IT/Software Role: Security Support Engineer Company Name: F5 Networks Job Position: Security Support Engineer Experience: Freshers/Experienced(0-2 Years) Job ...
Read More
Job Category: Operations Role: DATA Researcher Company Name: Intercontinental Exchange Job Position: DATA Researcher Experience: Freshers Job Location: Hyderabad Qualification: ...
Read More
Job Category: IT/BPO Role: Process Associate Company Name: Genpact Job Position: Process Associate - Customer Service Experience: Freshers Job Location: ...
Read More
Role: Product Analyst Company Name: Factset Job Position: Product Analyst Experience: Freshers/Experienced(0-2 years) Job Location: Hyderabad Qualification: Bachelors Degree Date ...
Read More
Role: New Associate - Campaign Management Company Name: Accenture Job Position: New Associate - Campaign Management Experience: Freshers/Experienced(0-1 Years) Job ...
Read More
Job Category: IT/Telecom Role: Service Ops- Associate Company Name: Paytm Job Position: Service Ops- Associate Experience: Freshers Job Location: Noida ...
Read More
Role: Associate Service Quality Specialist Company Name: Diebold Nixdorf Job Position: Associate Service Quality Specialist Experience: Freshers/Experienced(0-2 Years) Job Location: ...
Read More
More InformationGet Details
Join Us on Facebook/Whatsapp/TelegramClick Here
Like Our Facebook PageClick Here
Latest Job In BangaloreClick Here
Latest Job In ChennaiClick Here
Latest Job In DelhiClick Here
Latest Job In HyderabadClick Here
Latest Job In MumbaiClick Here
Latest Job In PuneClick Here

LEAVE A REPLY

Please enter your comment!
Please enter your name here