OSI Systems Recruitment 2021 – Freshers – Application Support Trainee. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/BPO
Role: Application Support Trainee
Company Name: OSI Systems
Job Position: Application Support Trainee
Experience: Freshers/Experience(0-2 Years)
Job Location: Hyderabad
Qualification: B.tech/Bsc
Date of Joining: Immediate Joiners
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Job Description:
Overview:
OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Healthcare, security, and defense are among the key markets where we have made significant inroads with new ideas, products, and processes. We know that many people live in difficult and dangerous conditions. To improve these circumstances, experts need simple, effective tools utilizing the latest in technology
Responsibilities:
- Technical Support will be the 1st point of contact to all the technical needs of the users
- Respond to the user Incidents/requests either via mail, call, chat or in person based on the need.
- Coordinates, diagnoses and troubleshoots reported operational issues in 24/7 environment.
- Provides applications support services to employees with technical problems and information technology issues
- Provides timely resolution of issues, problems or escalation on behalf of customer to appropriate technical personnel.
- Provides case status updates to management and end-users.
Supports and maintains effective relationships with users. - Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
- Self-starter, fast learner and a team player with strong communication and interpersonal skills.
- Tech Support Executive must be willing to take up the most challenging IT issues of Employees and work towards excellence.
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
- Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
- Duties may be modified or assigned at any time to meet the needs of the business.
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Eligibility Criteria:
Qualifications:
- B.Tech or BSC computers graduates.
- 0 – 2 years of experience in Application/Batch Monitoring/Call centre would be an added advantage.
Skills Required:
Requirement for the role:
- B.Tech or BSC computers graduates.
- 0 – 2 years of experience in Application/Batch Monitoring/Call centre would be an added advantage.
- Experience in supporting ERP applications such as Dynamics 365, Navision, CRM and HFM..etc is an added advantage.
- Good Understanding of Office 365
- Basic networking and Windows System administration skills
- Good Communication Skills – Oral & written.
- Willingness to work 24/7 in shifts on rotational basis
- Must be a well-organized , a self-starter to learn quickly
- Ability to do multi-tasking and work in a TEAM
- Ability to work under pressure
- Ability to speak to users across the globe
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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