Salesforce Freshers Recruitment 2022 | Hiring For Intern Techforce Analyst | BCA/BSC Degree. Eligible and interested candidates can apply online from given below link. Keep visiting our website for latest Job Updates.
|Job Position||Intern Techforce Analyst|
|Job Location||Bangalore, Hyderabad|
|Employment Type||Full Time|
|Date Of Joining||Immediate Joiners|
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About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all.
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Eligibility Criteria For Salesforce Freshers Recruitment 2022:
- BCA/ BSC Degree
Skills Required For Salesforce Freshers Recruitment 2022:
- Excellent verbal and written technical documentation skills
- Strong team player with service-oriented attitude and customer focus
- Strong research and problem solving abilities are required
- Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.),
- hardware/software and general technology trends
- Must be a go-getter and Salesforce .com enthusiast who thrives on working in fast-paced environment
Job Description For Salesforce Freshers Recruitment 2022:
- In this role, you will provide desktop support at Techbar, Phone and chat support by troubleshooting, diagnosing, installing and configuring a variety of hardware and software in APAC shift hours. As a Techforce Analyst, you exhibit a high level of professionalism in providing excellent customer service and exercising sound judgment to provide timely resolution of problems.
- You will maintain in-depth knowledge of all desktop systems and technologies in use and act as an escalation point for the team. The ideal candidate will have some experience with desktop support in a mid to large size Enterprise.
- Respond promptly to escalations for technical support.
- Provide technical support through Phone, chat and other available channels.
- Installs, configures and troubleshoots hardware including: laptops, workstations, printers, phones, video conference units and mobile devices.
- WAN/LAN troubleshooting and TCP/IP connectivity issues across a variety of technologies (LAN/ Broadband/Wireless)
- Support Security Standards (anti-virus/anti-spam/firewall/patching)
- Work with Help desk, Provisioning, Infrastructure Operations, Systems Engineering, IT
- NOC, Security and other teams to identify and resolve escalations and outages
- Create and maintain user accounts, passwords, data integrity, system access & security
- Document case status and provides updates to management and end-users
- Develop, document, and maintain standard operating procedures, best practices and customer service guidelines
- Own IT projects and drive project deliverables for the team
- Handling of Assets including desktop movements/deployments
- Participate in interviewing, training and mentoring junior team members
- Drive quality and adherence to best practices within the team, including delega ing low complexity work to the Helpdesk
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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