Salesforce Recruitment 2021 – Support Engineer – B.Tech/M.Tech/MCA Date Posted 4th Aug 2021


Salesforce Recruitment 2021 – Support Engineer – B.Tech/M.Tech/MCA. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/Software

Role: Support Engineer

Company Name: Salesforce

Job Position: Support Engineer

Experience: 2 Years

Job Location: Hyderabad

Qualification: B.Tech/M.Tech/MCA

Date of Joining: Immediate Joiners

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Job Description:

Role Scope:

  • Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform.
  • Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless.
  • Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.

Role & Responsibilities:

  • Assist 3rd-party developers to troubleshoot their integration with APIs and implementation of other Products
  • To work with the Front-End Web Developers and Database Administrators and deliver excellent customer experience
  • This involves debugging, troubleshooting and owning responsibility to see that the issue is fully resolved
  • Provide feature explanation and coding best practices
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
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Eligibility Criteria:

  • BTech/MTech/MCA preferred with a strong academic record
Skills Required:

Required Skills/Experience:

  • BTech/MTech/MCA preferred with a strong academic record
  • At least 2 years of experience in software development
  • Strong programming skills in C/C++, Java/J2EE or .NET
  • Excellent understanding of Computer Science fundamentals as demonstrated through a superior academic record
  • Experience in developing either user interface or system-level software
  • Understanding of Internet technologies: Firewalls, web servers, web proxy servers, etc.
  • Understanding of database concepts, Data management (Oracle/RDBMS/SQL)
  • Understanding of Web Services (SOAP, REST, WSDL, XML, XSLT, XQuery)
  • Excellent written and verbal communication skills
  • Technical Support experience preferred
  • Ability to communicate technical concepts clearly and effectively
  • Analysis, troubleshooting, and problem solving expertise
  • Ability to effectively prioritize and escalate customer issues
  • Ability to quickly and effectively understand and translate product and business requirements into technical solutions whilst adhering to the agreed specification
  • To timely update the tasks per the severity levels
  • Effective communication and interpersonal skills to be able to establish rapport with people at all levels
  • The ability to work in teams as well as independent
  • Take a proactive approach to work without close supervision
  • Should be patient, persistent and attentive to details with strong work ethic and Organizational Skills
  • Positive attitude
  • Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

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