Salesforce Recruitment 2021 – Support Engineer – B.Tech/M.Tech/MCA. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/Software
Role: Support Engineer
Company Name: Salesforce
Job Position: Support Engineer
Experience: 2 Years
Job Location: Hyderabad
Qualification: B.Tech/M.Tech/MCA
Date of Joining: Immediate Joiners
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Job Description:
Role Scope:
- Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform.
- Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless.
- Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.
Role & Responsibilities:
- Assist 3rd-party developers to troubleshoot their integration with salesforce.com APIs and implementation of other Salesforce.com Products
- To work with the Front-End Web Developers and Database Administrators and deliver excellent customer experience
- This involves debugging, troubleshooting and owning responsibility to see that the issue is fully resolved
- Provide feature explanation and coding best practices
- Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
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Eligibility Criteria:
- BTech/MTech/MCA preferred with a strong academic record
Skills Required:
Required Skills/Experience:
- BTech/MTech/MCA preferred with a strong academic record
- At least 2 years of experience in software development
- Strong programming skills in C/C++, Java/J2EE or .NET
- Excellent understanding of Computer Science fundamentals as demonstrated through a superior academic record
- Experience in developing either user interface or system-level software
- Understanding of Internet technologies: Firewalls, web servers, web proxy servers, etc.
- Understanding of database concepts, Data management (Oracle/RDBMS/SQL)
- Understanding of Web Services (SOAP, REST, WSDL, XML, XSLT, XQuery)
- Excellent written and verbal communication skills
- Technical Support experience preferred
- Ability to communicate technical concepts clearly and effectively
- Analysis, troubleshooting, and problem solving expertise
- Ability to effectively prioritize and escalate customer issues
- Ability to quickly and effectively understand and translate product and business requirements into technical solutions whilst adhering to the agreed specification
- To timely update the tasks per the severity levels
- Effective communication and interpersonal skills to be able to establish rapport with people at all levels
- The ability to work in teams as well as independent
- Take a proactive approach to work without close supervision
- Should be patient, persistent and attentive to details with strong work ethic and Organizational Skills
- Positive attitude
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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