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Sutherland Freshers Recruitment For Chat Process – Front Line Agents. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/BPO
Role: Associate/Sr Associate
Company Name: Sutherland Global Services Pvt Ltd
Job Position: Associate/Sr Associate
Experience: Freshers/Experience
Job Location: Hyderabad
Qualification: Under Graduate/Graduate/Post Graduate
Date of Joining: Immediate Joiners
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Job Description:
We are hiring for Front line Agents:
- Responds to Chats, Emails and assigned tickets from users;
- You will observe Work From Home in the initial days/months or until any change in the business requirement. However you will have to be flexible with work from home and work from office.
- 24/7 Shifts with two days rotational off (No fixed Sat & Sun Off).
Eligibility Criteria:
- Fresher/Experience with excellent communication (UG/Grad/PG)
Experience in chat and email are preferable - Ultimately, you will be a person of customers trust. They will rely on you to provide timely and accurate solutions to their problems.
- Notice Period of 30 days or fewer days
- Should be Interested for rotational Night shifts.
- To have good knowledge on Music apps and social media is an added advantage
- Should have good convincing power as you will be regularly in contact with clients and/or customers.
Skills Required:
Soft Skills:
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Should have a great customer handling skills
- Able to handle unforeseen situations
- Typing speed 35 w/m 95% Accuracy
Salary:
- Not Mentioned
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I am experienced of 2 years as a Communicative trainee
I’m Laxman
I have 6 months experience in optum global solutions worked as pharma benefit analysist
Iam interested do this job