Sutherland Freshers Recruitment For Chat Process Date Posted 1st Feb 2021

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Sutherland Freshers Recruitment For Chat Process – Front Line Agents. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Associate/Sr Associate

Company Name: Sutherland Global Services Pvt Ltd

Job Position: Associate/Sr Associate

Experience: Freshers/Experience

Job Location: Hyderabad

Qualification: Under Graduate/Graduate/Post Graduate

Date of Joining: Immediate Joiners

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Job Description:

We are hiring for Front line Agents:

  • Responds to Chats, Emails and assigned tickets from users;
  • You will observe Work From Home in the initial days/months or until any change in the business requirement. However you will have to be flexible with work from home and work from office.
  • 24/7 Shifts with two days rotational off (No fixed Sat & Sun Off).

Eligibility Criteria:

  • Fresher/Experience with excellent communication (UG/Grad/PG)
    Experience in chat and email are preferable
  • Ultimately, you will be a person of customers trust. They will rely on you to provide timely and accurate solutions to their problems.
  • Notice Period of 30 days or fewer days
  • Should be Interested for rotational Night shifts.
  • To have good knowledge on Music apps and social media is an added advantage
  • Should have good convincing power as you will be regularly in contact with clients and/or customers.

Skills Required:

Soft Skills:

  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • Typing speed 35 w/m 95% Accuracy
Salary:
  • Not Mentioned
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3 COMMENTS

  1. I’m Laxman
    I have 6 months experience in optum global solutions worked as pharma benefit analysist
    Iam interested do this job

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