Sutherland Recruitment 2021 – Freshers – Non Voice Process. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.
Job Category: IT/BPO
Role: Non Voice Process
Company Name: Sutherland
Job Position:Â Associate/Sr Associate
Experience: Freshers/Experience(0-1 Year)
Job Location: Hyderabad
Qualification: Graduate
Date of Joining: Immediate Joiners
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Job Description:
Roles and Responsibilities:
- Research customer problems and deliver solutions
- Deliver an experience to every customer, meeting Client service standards
- Achieve and maintain required metrics and goals
- Work pro-actively to ensure potential issues are escalated appropriately.
- Work as part of the team to ensure the program floor is a positive and professional
environment. - Provide support in projects and initiatives as and when required.
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Eligibility Criteria:
- Any Graduate
- Fresher or max 1 year of work experience in email or chat support (preferred but not required)
Skills Required:
Desired Candidate Profile:
- Fresher or max 1 year of work experience in email or chat support (preferred but not required)
- Ability to use Computer Systems application usage (shortcuts, alternating windows, navigating
tools) - Knowledge of browsers (IE8, Chrome)
- Excellent Typing Skills
- Fluent comprehension and composition skills while communicating and retaining shared
thoughts - Good understanding of email/chat etiquette
- Ability to maintain and manage active engagement during communications
- Should be ready to work with rotational shifts 24/7
- Currently WFH, should be ready to work from office depends on pandemic conditions
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
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