Sutherland Recruitment 2021 – Freshers – Non Voice Process Date Posted 29th July 2021

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Sutherland Recruitment 2021 – Freshers – Non Voice Process. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Non Voice Process

Company Name: Sutherland

Job Position:  Associate/Sr Associate

Experience: Freshers/Experience(0-1 Year)

Job Location: Hyderabad

Qualification: Graduate

Date of Joining: Immediate Joiners

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Job Description:

Roles and Responsibilities:

  • Research customer problems and deliver solutions
  • Deliver an experience to every customer, meeting Client service standards
  • Achieve and maintain required metrics and goals
  • Work pro-actively to ensure potential issues are escalated appropriately.
  • Work as part of the team to ensure the program floor is a positive and professional
    environment.
  • Provide support in projects and initiatives as and when required.
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Eligibility Criteria:

  • Any Graduate
  • Fresher or max 1 year of work experience in email or chat support (preferred but not required)
Skills Required:

Desired Candidate Profile:

  • Fresher or max 1 year of work experience in email or chat support (preferred but not required)
  • Ability to use Computer Systems application usage (shortcuts, alternating windows, navigating
    tools)
  • Knowledge of browsers (IE8, Chrome)
  • Excellent Typing Skills
  • Fluent comprehension and composition skills while communicating and retaining shared
    thoughts
  • Good understanding of email/chat etiquette
  • Ability to maintain and manage active engagement during communications
  • Should be ready to work with rotational shifts 24/7
  • Currently WFH, should be ready to work from office depends on pandemic conditions
Salary:
  • Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

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