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Job Category: IT/BPO
Role: Customer Care Executive
Company Name: TATA Business Support Services Ltd
Job Position: Customer Care Executive
Experience: Freshers/Experience
Job Location: Hyderabad
Qualification: Graduate
Date of Joining: Immediate Joiners
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Job Description:
- We are looking for a translator/transcriber to interpret written and audio pieces in different languages (English, Telugu), making sure to maintain their original meaning, format and tone.
- Translator/Transcriber responsibilities include reading/listening to audios and thoroughly understanding the context of given material, using specialized dictionaries and translation tools and proofreading finished pieces of work, also they will be responsible in identification of intents and tagging of words to specific entities as per the guidelines shared.
- To be successful in this role, you should have a keen eye for detail and be fluent in both English and Telugu.
- Ultimately, you will provide ready-to-use translated/transcribed and tagged content that meets our internal needs and helps us reach a broader audience.
Responsibilities:
- Read given material and research industry-specific terminology
- Convert text and audio recordings from one language to one or more others
- Identification of Intents from these recordings and tag words to entities
- Ensure translated content conveys original meaning and tone
- Cross-reference specialized dictionaries and translation tools to check quality of translation
- Proofread translated texts for grammar, spelling, and punctuation accuracy
- Follow up with internal team members and clients to ensure translation meets their needs
- Edit content with an eye toward maintaining its original format (e.g. font and structure)
- Network with quality team/stakeholders to stay current on new translation tools and practices
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Eligibility Criteria:
- Graduate with min 0-6 months of experience as a translator, interpreter or in similar role
Skills Required:
Qualification and Requirements:
- Should have excellent command over Telugu and English, both reading & writing
- Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors
- Good knowledge of content editing tools
- Familiarity with translation software
- Time-management skills
- Additional certification in linguistics is a plus
- Hands-on experience on Computer (typing) and familiar with system operations
- Basic level of knowledge/expertise with excel / Google sheets or should be trainable
- Understanding of Catalog and Ecommerce terminologies is a plus
Salary:
- 1.50 to 1.75 LPA
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