Trujet Recruitment 2020 Hiring For Customer Care Service Representative Date Posted 8th Oct 2020


Trujet Recruitment 2020 Hiring For Customer Care Service Representative. If you find this requirement suitable, Apply online from given below link. Keep visiting our website for latest Jobs In Hyderabad.

Job Category: IT/BPO

Role: Customer Care Service Representative

Company Name: Trujet

Job Position: Customer Care Service Representative

Experience: 2-3 Years

Job Location: Hyderabad

Qualification: Graduate/MBA/PGBDM

Date of Joining: Immediate Joiners

More InformationGet Details
Interview Questions & AnswersClick Here
Latest Off Campus JobsClick Here
Latest Government JobsClick Here

Job Description:

  • Answer incoming calls professionally and respond to customer’s grievance/queries
  • Manage and resolve customer complaints
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures (SOPs)
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Complete call logs and reports
  • Other duties as assigned

Eligibility Criteria:

  • Min. Graduate/MBA/PGBDM

Skills Required:

  • Fluent in Telugu, Kannada, English & Hindi is ‘MUST’ for this position.
  • Working experience of around 2-3 years in any organization on similar position.
  • Preferably from Engineering, Hospitality or Service industries.
  • Excellent vocabulary & polite command in professional conversation.
  • Computer literate having competency on MS Office incl MIS/reports/mails.
  • Not Mentioned
More JobsGet Details
Latest Fresher JobsClick Here
Latest Software JobsClick Here
Latest BPO JobsClick Here
Apply Here: Click Here
More InformationGet Details
Join Us on Facebook/Whatsapp/TelegramClick Here
Like Our Facebook PageClick Here
Latest Job In BangaloreClick Here
Latest Job In ChennaiClick Here
Latest Job In DelhiClick Here
Latest Job In HyderabadClick Here
Latest Job In MumbaiClick Here
Latest Job In PuneClick Here


Please enter your comment!
Please enter your name here