Wipro Jobs For Freshers | Hiring For IT Service Desk Analyst | Graduate. Eligible and interested candidates can apply online from given below link. Keep visiting our website for Latest Job Updates.
| Company Name | Wipro Ltd |
| Job Position | IT Service Desk Analyst |
| Experience | Freshers/Experienced(0-4 Years) |
| Qualification | Graduate |
| Job Location | Bangalore, Hyderabad, Pune, Kolkata |
| Employment Type | Full Time |
| Date Of Joining | Immediate Joiners |
| Join Our Telegram/Whatsapp Group | Click Here |
About Wipro: Wipro Ltd is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies €˜Centers of Excellence€™ enable us to harness the latest technology for delivering business capability to our clients.
| Interview Questions & Answers | Click Here |
| Latest Off Campus Drives | Click Here |
| Latest Government Jobs | Click Here |
| Latest Pharma Jobs | Click Here |
| B.Tech Jobs | Click Here |
| B.E Jobs | Click Here |
| Degree Jobs | Click Here |
| MBA Jobs | Click Here |
| MCA Jobs | Click Here |
| Diploma Jobs | Click Here |
Wipro Jobs For Freshers Position Description:
Role purpose:
- Answer calls and Service Requests from end users and track status and progress to resolution.
Main responsibilities:
- Adherence to policies and procedures, closure of open calls after resolution.
Major activities:
- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD
- Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User.
- Provides status and updates on tickets to authorized users
- Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction.
Eligibility Criteria For Wipro Fresher Jobs:
For Freshers:
- Experience- 0-1
- Education: Graduation in full time mode.
- Location: Pune, Bangalore, Hyderabad.
- Skill Sets: Excellent Communication Skills and Technical Knowledge.
For Experience Candidates:
- Experience: 1-4 Years
- Education: Graduation in full time mode.
- Location: Pune, Bangalore, Hyderabad, Kolkata.
- Skill Sets: Excellent Communication Skills and Technical Knowledge.
Skills Required For Wipro Fresher Jobs:
Key points for fresher candidate to prepare for interview:
- Candidate should have excellent communication in English.
- Candidate should have basic good knowledge of computer like VPN, troubleshooting, configuration, ticketing, installation, IP address, etc.
- Candidate should answer in brief in interview.
- Candidate should not answer in single word in interview.
- Candidate should speak more in interview that will be advantage point.
Key points for experienced candidate to prepare for interview:
- Candidate should have basic good knowledge of computer like VPN, troubleshooting, configuration, ticketing, installation, etc.
- Candidate should answer in brief in interview.
- Candidate should have good knowledge of IT service desk.
- Candidate should have knowledge of ticketing tool, which has been used.
- Candidate should be able to explain properly about their work experience into IT service desk.
Salary:
- Not Mentioned
Last Date To Apply: Apply As Soon As Possible
Apply Here: Click Here
| 2024 Batch | 2023 Batch | 2022 Batch |
| 2021 Batch | 2020 Batch | 2019 Batch |
| 2018 Batch | 2017 Batch | 2016 Batch |
| Fresher Jobs in Bangalore | Click Here |
| Fresher Jobs in Chennai | Click Here |
| Fresher Jobs in Gurgaon | Click Here |
| Fresher Jobs in Hyderabad | Click Here |
| Fresher Jobs in Mumbai | Click Here |
| Fresher Jobs in Pune | Click Here |
