Work From Home Jobs At Diebold Nixdorf – University Degree Date Posted 30th Dec 2021

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Role: Associate Account Delivery Specialist

Company Name: Diebold Nixdorf

Job Position: Associate Account Delivery Specialist

Experience: Freshers/Experience(0-2 Years)

Job Location: India – Remote

Qualification: Graduates

Date of Joining: Immediate Joiners

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Job Description:

Position Overview:

  • Builds and maintains positive working relationships with an assigned group of customers, ensuring efficient contract processing, invoicing, payment processing and service delivery.
  • Coordinates response to installation-related issue evaluation and resolution. Monitors Account Delivery Management by analyzing sales and performance data. Engages with customers, in person or remotely, and represents the company in retention situations.
  • Coordinates appropriate and effective engagement between customers and company service providers and ensures ongoing and high levels of customer satisfaction.

Key Responsibilities:

  • Gains familiarity with Account Delivery Management concepts, practices and methodologies.
  • With guidance, learns to perform duties, including:
    1) Contacting customers on a regular basis,
    2)Responding to customer queries and service requests,
    3Liaising with internal installation and service teams to help address issues,
    4)Monitoring sales and performance data to understand deviations from targets.
  • Learns and complies with DN accounting Account Sales policies and procedures.
  • Assists with special projects as assigned.
  • Learns about the important role Account Sales plays in linking customers with DN products, businesses and functions.
  • Supports team and project activity as assigned.
  • Proactively learns team roles and priorities.

Eligibility Criteria:

  • University degree and 0-2 years’ relevant experience OR equivalent combination of education and experience.
Skills Required:

Required Qualifications:

  • University degree and 0-2 years’ relevant experience OR equivalent combination of education and experience.
  • Customer Focus
  • Team player
  • Ability to manage multiple concurrent objectives, projects or activities, making effective judgments as to prioritizing and time allocations.
  • Knowledge and ability to utilize tools, techniques and processes for gathering and reporting data.
  • Ability to explore customers’ underlying issues and needs that suggest broader solutions
Salary:
  • Not Mentioned

Last Date To Apply: Apply As Soon As Possible

Apply Here: Click Here

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